INFO
SHIPPING
We ship all items from Barcelona using the Spanish Post. Orders are normally shipped with in 3 working days. You will be informed if there are delays on shipping. Delivery times depend on the destination:
• European orders: Typically 3-5 business days
• International orders: Typically 7-14 business days
Please note that shipping costs do not include VAT for orders outside the EU. Your order may be subject to additional import taxes and customs duties upon arrival in the destination country. The recipient is responsible for any additional fees and must ensure compliance with local laws and regulations.
Customs clearance may occasionally cause delays beyond the estimated delivery timeframe.
If a package is unclaimed and returned to us, we will reach out to arrange re-shipping. In some cases, a new shipping fee may apply.
RETURNS
We only accept returns if the item you received is damaged or faulty.
If your item arrives damaged, please email us at info@studioposti.com with your order number and clear photos of the damage. We’ll do our best to resolve the issue as quickly as possible.
CONTACT
For any questions or concerns regarding your order or products, feel free to contact us at info@studioposti.com.
Please note: All purchases are for personal, non-commercial use only. All images and artworks are the intellectual property of Pietari Posti.